- Hours
- Callouts around the clock
- Phone
- 07788 892649
- Website
- sureflowheating.co.ukUnverified profile
- Listing checked
- 2026-10-10
About Sureflow Heating & Plumbing
Sureflow Heating & Plumbing is a domestic plumbing and heating business based in Stoke-on-Trent. It carries out boiler installation and replacement, boiler repairs and fault finding, boiler servicing, water leak and burst pipe repairs, central heating repairs, and radiator installation and repairs. The business also handles domestic gas enquiries and landlord plumbing and heating enquiries.
Sureflow covers Stoke-on-Trent and Newcastle-under-Lyme. Work begins with a conversation about the problem or the planned work. For boiler faults, the business asks for the make, model and any displayed fault code. For leaks and heating issues, customers describe whether the problem affects one outlet or the whole property, and whether it is constant or intermittent. Before agreeing work, the business provides the proposed scope, charges, access requirements and any exclusions in writing. For gas work, customers can check the business registration and the attending engineer's identity and appliance categories on the Gas Safe Register. An inspection may be needed before a firm recommendation or quotation can be given. The business explains that a boiler service differs from a safety check or repair. A suitable boiler design considers heat loss, hot water demand, the existing system and installation constraints. Radiator sizing and assessment are discussed before replacement.